CHC52021 – Diploma of Community Services
CRICOS COURSE CODE: 119087M
The CHC52021 Diploma of Community Services prepares individuals to deliver, coordinate, and manage person-centred services to individuals, groups, and communities. This qualification is ideal for those wanting to work in roles such as case management, client support, or program coordination within the community services sector.
At this level, workers apply specialised skills and work independently under broad guidance. They support people to improve their personal and social wellbeing and may also supervise staff or volunteers.
To complete this qualification, students must undertake at least 200 hours of work placement in a relevant community services setting. Skills are applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.
Career Outcomes
Students who enrol in the CHC52021 Diploma of Community Services and do not complete all the 15 units but are deemed competent in some of the units will be awarded a Statement of Attainment (SoA) for the units they have been deemed competent.
The full qualification CHC52021 Diploma of Community Services will only be awarded to student’s who have completed all 15 units and deemed competent.
Graduates of the CHC52021 Diploma of Community Services are qualified for a variety of rewarding roles in the community services sector, including:
- Case Manager
- Community Services Worker
- Program Coordinator
- Client Service Assessor
- Welfare Worker
- Family Support Worker
- Outreach Officer
- Support Coordinator (NDIS)
Qualification Entry Requirements
Macallan Entry Requirements
- Students must be a minimum of 18 years of age, or turning 18 years of age prior to commencement of their study.
- Students require a completed Year 10 or equivalent; or Non school-leavers are selected according to eligibility and merit, vocational experience, previous study, LLN level and personal competencies .
- Student’s must have English proficiency as guided by Macallan College’s English Proficiency Policy and Procedures.
- IELTS Test – overall score of 6.0 (or equivalent) with no individual section score less than 5.5.
- Students need to be physically capable of performing manual handling tasks.
- Commitment to completing the mandatory 400 hours practical placement.
- Ability to obtain a clear National Police Check at the students cost.
- Police check showing a serious conviction of murder, sexual assault or a conviction and a sentence to imprisonment for any other form of assault will not allow entry in our Certificate III in Individual Support.
NOTE: All applicants from AL3 countries must sit an IELTS test.
- Pre-entry Oxford English online test result of no less than B2.2 with a minimum score of 71.
Course Duration
Course Duration:
104 Weeks
Pathways
After completing this diploma, students may choose to:
- Study a Bachelor of Social Work, Human Services, or Community Development
- Complete additional qualifications in Mental Health, Youth Work, or Alcohol and Other Drugs
- Undertake the Certificate IV in Training and Assessment (TAE40122) to become a trainer or assessor
For other relevant qualifications or explore further study options in the automotive sector please refer to www.training.gov.au
Certificate Issuance
Upon successful completion of all required coursework and a minimum of 200 hours of supervised work placement in a relevant community services setting, students will be awarded the CHC52021 Diploma of Community Services.
- Total number of units = 20
- 12 core units
- 8 elective units
Qualification Rules & Units of Competency
12 core + 8 electives
The following lists of units of competency have been selected as being an appropriate combination and suitable for industry required outcomes.
| Units Code | Units | Core | Electives | |
|---|---|---|---|---|
| 1 | CHCCCS004 | Assess co-existing needs | Core | |
| 2 | CHCCCS007 | Develop and implement service programs | Core | |
| 3 | CHCCCS019 | Recognise and respond to crisis situations | Core | |
| 4 | CHCCSM013 | Facilitate and review case management | Core | |
| 5 | CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core | |
| 6 | CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core | |
| 7 | CHCDIV001 | Work with diverse people | Core | |
| 8 | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core | |
| 9 | CHCLEG003 | Manage legal and ethical compliance | Core | |
| 10 | CHCMGT005 | Facilitate workplace debriefing and support processes | Core | |
| 11 | CHCPRP003 | Reflect on and improve own professional practice | Core | |
| 12 | HLTWHS003 | Maintain work health and safety | Core | |
| 13 | CHCCSL002 | Apply specialist interpersonal and counselling interview skills | Electives | |
| 14 | CHCCOM003 | Develop workplace communication strategies | Electives | |
| 15 | CHCCSL001 | Establish and confirm the counselling relationship | Electives | |
| 16 | CHCMHS004 | Work collaboratively with the care network and other services | Electives | |
| 17 | CHCMHS001 | Work with people with mental health issues | Electives | |
| 18 | CHCDIV003 | Manage and promote diversity | Electives | |
| 19 | CHCADV002 | Provide advocacy and representation services | Electives | |
| 20 | CHCDIS017 | Facilitate community participation and social inclusion | Electives |
Fees & Charges
Campus
- Adelaide
- Brisbane
- Perth
- Sydney